Office of Consumer Protection (OCP)
- Listed: April 9, 2020 11:51 am
- Expires: 998317 days, 9 hours
Description
Office of Consumer Protection (OCP)
http://www.doj.mt.gov/consumer
Who We Are
The Office of Consumer Protection (OCP) advocates (but does not provide individual or personal legal representation) on behalf of Montana consumers in matters of unfair or deceptive acts in the conduct of business. OCP investigates consumer complaints against a business and attempts to reach an equitable resolution. OCP enforces Montana consumer protection laws and regulates the Personal Solicitation Sales Act, Consumer Protection Act, Telemarketing Act and the New Vehicle Warranty Act. OCP ensures a healthy business environment by preventing groundless consumer complaints against Montana businesses and provides the opportunity to resolve legitmate consumer complaints in a manner resulting in stronger business relationships with consumers.
General Contact Information
- Address Office of Consumer Protection (OCP)
-
1219 8th Avenue, PO Box 200501 (map)
Helena, MT 59620
- Phone (406) 444-4500
- Toll Free (800) 481-6896
- Fax (406) 444-9680
- Website http://www.doj.mt.gov/consumer
- Email jhammill@mt.gov
Money Problems >> Cars / Trucks
Who We Are
The Office of Consumer Protection (OCP) advocates (but does not provide individual or personal legal representation) on behalf of Montana consumers in matters of unfair or deceptive acts in the conduct of business. OCP investigates consumer complaints against a business and attempts to reach an equitable resolution. OCP enforces Montana consumer protection laws and regulates the Personal Solicitation Sales Act, Consumer Protection Act, Telemarketing Act and the New Vehicle Warranty Act. OCP ensures a healthy business environment by preventing groundless consumer complaints against Montana businesses and provides the opportunity to resolve legitmate consumer complaints in a manner resulting in stronger business relationships with consumers.
Who We Serve
- Area(s): Statewide
- Is this organization accessible by wheelchair?: NO
- Does this organization provide access for the hearing impaired?: YES
- Eligibility Restrictions
- For help, you must be: Over 60; HIV positive; Related to HIV positive person; Domestic Violence; Medicaid Eligible; Immigrant; Prisoner; Homeless; Disabilities; Mentally Ill; Community Groups
Type of Help
- This group provides the following types of services based on your legal needs and its resources:
-
- Brief Advice
- Self-Help Materials
- Other
- Description of Services
- Arbitration
More Info: Many people call incorrectly believing they have three days from the date of purchase to return a car. They do not. Once paperwork is signed, customers are legally bound to the terms and conditions described. Therefore, proceed cautiously; test drive the car; take it to an independent mechanic; read everything you are asked to sign; do not allow yourself to be or feel rushed. Many people call about the lemon law believing it applies to all vehicles. There are many restrictions. The lemon law applies to cars that are less than two years old and have less than 18,000 miles.
How to Get Help
You can contact this organization by:
Phone–
- Phone Number 406-444-4500 and 800-481-6896
- Hours
-
- Monday office hours 7 am – 5 pm
- Tuesday office hours 7 am – 5 pm
- Wednesday office hours 7 am – 5 pm
- Thursday office hours 7 am – 5 pm
- Friday office hours 7 am – 5 pm
General Contact Information
- Address Office of Consumer Protection (OCP)
-
1219 8th Avenue, PO Box 200501 (map)
Helena, MT 59620
- Phone (406) 444-4500
- Toll Free (800) 481-6896
- Fax (406) 444-9680
- Website http://www.doj.mt.gov/consumer
- Email jhammill@mt.gov
Money Problems >> Wage Garnishment
Who We Are
The Office of Consumer Protection (OCP) advocates (but does not provide individual or personal legal representation) on behalf of Montana consumers in matters of unfair or deceptive acts in the conduct of business. OCP investigates consumer complaints against a business and attempts to reach an equitable resolution. OCP enforces Montana consumer protection laws and regulates the Personal Solicitation Sales Act, Consumer Protection Act, Telemarketing Act and the New Vehicle Warranty Act. OCP ensures a healthy business environment by preventing groundless consumer complaints against Montana businesses and provides the opportunity to resolve legitmate consumer complaints in a manner resulting in stronger business relationships with consumers.
Who We Serve
- Area(s): Statewide
- Is this organization accessible by wheelchair?: NO
- Does this organization provide access for the hearing impaired?: YES
- Eligibility Restrictions
- For help, you must be: Over 60; HIV positive; Related to HIV positive person; Domestic Violence; Medicaid Eligible; Immigrant; Prisoner; Homeless; Disabilities; Mentally Ill; Community Groups
Type of Help
- This group provides the following types of services based on your legal needs and its resources:
-
- Brief Advice
- Self-Help Materials
- Other
- Description of Services
- If consumers are being pursued for a debt they do not believe they owe and can not get needed clarification they should file a complaint with the Office of Consumer Protection for mediation.
How to Get Help
You can contact this organization by:
Phone–
- Phone Number 406-444-4500 and 800-481-6896
- Hours
-
- Monday office hours 7 am – 5 pm
- Tuesday office hours 7 am – 5 pm
- Wednesday office hours 7 am – 5 pm
- Thursday office hours 7 am – 5 pm
- Friday office hours 7 am – 5 pm
General Contact Information
- Address Office of Consumer Protection (OCP)
-
1219 8th Avenue, PO Box 200501 (map)
Helena, MT 59620
- Phone (406) 444-4500
- Toll Free (800) 481-6896
- Fax (406) 444-9680
- Website http://www.doj.mt.gov/consumer
- Email jhammill@mt.gov
Money Problems >> Frauds and Scams
Who We Are
The Office of Consumer Protection (OCP) advocates (but does not provide individual or personal legal representation) on behalf of Montana consumers in matters of unfair or deceptive acts in the conduct of business. OCP investigates consumer complaints against a business and attempts to reach an equitable resolution. OCP enforces Montana consumer protection laws and regulates the Personal Solicitation Sales Act, Consumer Protection Act, Telemarketing Act and the New Vehicle Warranty Act. OCP ensures a healthy business environment by preventing groundless consumer complaints against Montana businesses and provides the opportunity to resolve legitmate consumer complaints in a manner resulting in stronger business relationships with consumers.
Who We Serve
- Area(s): Statewide
- Is this organization accessible by wheelchair?: NO
- Does this organization provide access for the hearing impaired?: YES
- Eligibility Restrictions
- For help, you must be: Over 60; HIV positive; Related to HIV positive person; Domestic Violence; Medicaid Eligible; Immigrant; Prisoner; Homeless; Disabilities; Mentally Ill; Community Groups
Type of Help
- This group provides the following types of services based on your legal needs and its resources:
-
- Brief Advice
- Self-Help Materials
- Other
- Description of Services
- The Office of Consumer Protection works to protect consumers from becoming victims of fraud or scams through education and public awareness efforts. If consumers have a complaint with a legitimate business, they are encouraged to try to resolve the issue themselves and file a complaint form with the Office of Consumer Protection if no resolution can be reached.
How to Get Help
You can contact this organization by:
Phone–
- Phone Number 406-444-4500 and 800-481-6896
- Hours
-
- Monday office hours 7 am – 5 pm
- Tuesday office hours 7 am – 5 pm
- Wednesday office hours 7 am – 5 pm
- Thursday office hours 7 am – 5 pm
- Friday office hours 7 am – 5 pm
General Contact Information
- Address Office of Consumer Protection (OCP)
-
1219 8th Avenue, PO Box 200501 (map)
Helena, MT 59620
- Phone (406) 444-4500
- Toll Free (800) 481-6896
- Fax (406) 444-9680
- Website http://www.doj.mt.gov/consumer
- Email jhammill@mt.gov
Money Problems >> Identity Theft
Who We Are
The Office of Consumer Protection (OCP) advocates (but does not provide individual or personal legal representation) on behalf of Montana consumers in matters of unfair or deceptive acts in the conduct of business. OCP investigates consumer complaints against a business and attempts to reach an equitable resolution. OCP enforces Montana consumer protection laws and regulates the Personal Solicitation Sales Act, Consumer Protection Act, Telemarketing Act and the New Vehicle Warranty Act. OCP ensures a healthy business environment by preventing groundless consumer complaints against Montana businesses and provides the opportunity to resolve legitmate consumer complaints in a manner resulting in stronger business relationships with consumers.
Who We Serve
- Area(s): Statewide
- Is this organization accessible by wheelchair?: NO
- Does this organization provide access for the hearing impaired?: YES
- Eligibility Restrictions
- For help, you must be: Over 60; HIV positive; Related to HIV positive person; Domestic Violence; Medicaid Eligible; Immigrant; Prisoner; Homeless; Disabilities; Mentally Ill; Community Groups
Type of Help
- This group provides the following types of services based on your legal needs and its resources:
-
- Brief Advice
- Self-Help Materials
- Other
- Description of Services
- If consumers are on the do-not-call list and opt out registry and still receiving unwanted calls and mail they should file a complaint with our office so we can assist.
How to Get Help
You can contact this organization by:
Phone–
- Phone Number 406-444-4500 and 800-481-6896
- Hours
-
- Monday office hours 7 am – 5 pm
- Tuesday office hours 7 am – 5 pm
- Wednesday office hours 7 am – 5 pm
- Thursday office hours 7 am – 5 pm
- Friday office hours 7 am – 5 pm
General Contact Information
- Address Office of Consumer Protection (OCP)
-
1219 8th Avenue, PO Box 200501 (map)
Helena, MT 59620
- Phone (406) 444-4500
- Toll Free (800) 481-6896
- Fax (406) 444-9680
- Website http://www.doj.mt.gov/consumer
- Email jhammill@mt.gov
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- Listed by: Admn
- Member Since: March 11, 2018
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