Massachusetts Attorney General’s Office Consumer Hotline

The Massachusetts Attorney General’s Office Consumer Hotline provides information about consumer concerns such as

• Defective products;
• Car sales and financing;
• Auto repossession issues;
• Debt collection;
• Mortgage servicing and loan modification;
• Home improvement contracts;
• Business closures;
• Utility bill disputes;
• Shut off of unregulated utilities; and
• Issues specific to immigrants, veterans, homeless, and elderly residents.

You can also file a complaint to report anti-competitive mergers, price-fixing agreements, and other illegal practices.