Consumer Advocacy

The Maryland Office of People’s Counsel (OPC), created in 1924, is the oldest utility consumer advocacy office of its kind in the United States. The People’s Counsel is appointed by the Attorney General, with the advice and consent of the Senate, and acts independently of the Maryland Public Service Commission (PSC) and the Office of Attorney General. OPC is a State of Maryland agency, yet works independently to represent Maryland’s residential consumers of electric, natural gas, telecommunications, private water and certain transportation matters before the PSC, federal regulatory agencies and the courts. Every day OPC’s staff members address issues affecting the cost, quality of service and adequate supply of these utility services. As such OPC’s advocacy touches the lives of every resident of Maryland.